Schedule a call with a FedEx Expert

Get support at a time that’s convenient for you. For the best experience, open an account before filling out the form. Then, our FedEx expert can help with your request. They can also:

  • Discuss discount programs
  • Analyze your shipping behavior and make recommendations
  • Advise you about product packaging
  • Help you decide on the right label creation solutions
  • Answer account setup questions

*Required fields. By choosing to receive a text confirmation, you're authorizing FedEx to send SMS texts to your mobile device for the exclusive purpose of confirming this meeting. Standard data and messaging rates may apply.

Who to call for help

Here are some phone numbers you might need for small-business account help. You can also visit the linked pages for self-help options.

Call 1.800.622.1147 if you need to:

Call 1.877.339.2774 if you need help with:

Call 1.800.GoFedEx 1.800.463.3339 if you need to:

Find what you need fast with self-service tools

Here are a few quick self-service options to explore. For the best experience, log in or open an account first.

Other support options

Visit our customer support page

You can get answers to FAQs, find how-to guides, chat with our virtual support assistant, and more.

Get help with technical issues

Call our tech support hotline. Open Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central Time.

GET CUSTOMER SUPPORT

1.877.339.2774

More small-business resources

FedEx Small Business Center
E-Commerce Center
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